Our team has a library of model assets for rendering that is linked to our company’s server. A few weeks ago, everyone who had it linked had their libraries never finish loading. The cause was the model library was generating our assets over and over even though there is only one bip file in each folder location.
Is there a way we can fix this? It happens in both Keyshot 2023 and Keyshot 2024. We have the folders set to read only so it shouldn’t be editing the assets in the folders
Hi Erin, this seems to be a bug. If you haven’t done so, open a support ticket so KeyShot can work on fixing this. There are some developers watching the beta topic and maybe you should just post it there as well. To me it seems important enough since I can understand how annoying this can be.
I don’t work much with the library but I do think it refreshes thumbnails way too often and it would be better/faster if it only happened if something actually changed. Especially because it slows down the program a lot.
1 Like
Thank you! I’ll open a ticket.
